Commercial Disclosure

Legal Name
Solmay Jewelry - Cafe Halcyon

Address
15-64 Minato, Cafe Halcyon 1F, Chatan-cho, Okinawa, 904-0114

Phone Number
We will disclose without delay if requested.

Hours of Operation
9:00 AM – 3:00 PM (Closed on Tuesdays)

Email Address
solmayjewelry@gmail.com

Head of Operations
セラ ケイン

Additional Fees

• Shipping: International ¥1000 per order / Domestic ¥500 per order

• Customs fees may apply depending on your country. Please check your country’s import regulations before placing an order.

Exchanges & Returns Policy

＜Returns and exchanges requested by customers＞

• Before shipping: You may cancel your order by contacting us via email.

• After shipping: Unopened items may be returned or exchanged for items of equal or lesser value if you contact us within 10 days of the item’s arrival.

• Opened items cannot be returned or exchanged.

＜Returns and exchanges for defective items＞
If you receive a defective item, please contact us. We will refund or replace the item at our shipping cost.

Delivery Times
Orders are processed within 1–7 business days depending on whether the piece is ready-made or made to order. Delivery is typically expected within 14 days of purchase but may take longer depending on the destination country.

Accepted Payment Methods
Credit cards and Apple Pay

Payment Period
Credit card payments are processed immediately

Price
All prices include consumption tax. Final prices are displayed on each product page.